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Italy Customers
2024-09-05

Customer Background:

This Italian customer is a senior engineer who focuses on the research and development and application of metal processing equipment. His company mainly serves the European high-end manufacturing industry, and the customer has very high requirements for the technical performance and manufacturing process of the equipment. In order to find a set of laser equipment that can meet its high precision and high efficiency requirements, the customer had in-depth communication with us and agreed to visit our factory for an on-site inspection.


Italy Customers

Factory visits and technical exchanges:

The customer came to our factory as scheduled. As a very professional engineer, he carefully observed and inquired about every detail of the equipment. We arranged a comprehensive factory tour for the customer and focused on showing the production process and working principle of the laser cutting machine, laser tube cutting machine and laser welding machine. During the visit, the customer had an in-depth technical exchange with our technical team and discussed in detail the core technology, application scenarios and actual performance of the equipment.


Customer Satisfaction and Purchasing Decisions:

After a thorough investigation, the customer was very satisfied with our factory's production capacity, technical research and development strength, and equipment quality standards. In particular, the equipment's high-precision cutting and multifunctional welding technology fully met the customer's expectations. He expressed sufficient trust in our products and services, and ultimately decided to establish a long-term cooperative relationship with us. After returning home, the customer placed an order for 5 machines, including two laser cutting machines, one laser tube cutting machine, and two three-in-one laser welding machines.


Order details:

The 5 devices ordered by the customer include:

2 laser cutting machines: with high-precision and high-speed cutting functions, suitable for a variety of metal materials, meeting customers' needs for cutting complex parts.

1 laser tube cutting machine: specially designed for cutting metal tubes of various specifications, with fast cutting and automatic operation functions, improving production efficiency.

2 three-in-one laser welding machines: integrating laser welding, cutting and cleaning functions, able to flexibly cope with a variety of metal welding and processing scenarios, greatly simplifying customers' production process.


Customer feedback:

The customer spoke highly of the visit experience and the professional service of our team: "As an engineer, I have very high requirements for equipment, but your company's laser equipment has completely exceeded my expectations. The technical strength of the factory and the quality of the equipment make me feel very reassured, and I look forward to the next cooperation."

 


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